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All-in-1 Smart Lock For Homes, Offices & Airbnb's

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Altro Smart Lock App

1

Altro Smart App Overview

Altro Smart Lock App

1

My Altro Smart lock is not responding through Altro Smart app

Altro Smart Lock Battery

1

Using your Battery Pack

Altro Smart Lock Battery

2

Altro Smart Lock Battery not working
How do I know if my Altro Lock batteries need to be charged?

Altro Smart Lock Help

3

How do I ‘RESET’ Altro Smart Lock Model X?
Latch does not rotate OR Latch rotates only when the key is inserted
I get ‘No devices found’ and/or ‘Altro not found!’ when I scan for Altro Smart Lock. What to do?

Altro Smart Lock Notifications

1

Manage Alerts and Notifications

Altro Smart Lock Notifications

1

Why do I see “Unlocked Manually” message on my Altro Smart lock sometimes?

Altro Smart Lock passwords

2

How to update your password?
How to reset your lost password?

Compatibility

2

Door compatibility
Is my smartphone compatible with Altro Smart Lock?

Devices paired with Altro Smart Lock

4

What do you do if your phone is lost?
What if my phone is dead?
If you want to access the Altro Smart lock from a different device
Can I login to Altro Smart app in two different mobile phones at the same time?

FAQ's

13

Will Altro Smart work on my door?
Do I need to buy anything else to make Altro Smart work?
Do I need any special tools to install Altro Smart?
Is Altro Smart wired or battery powered?
What notifications will I receive?
Can Altro Smart automatically lock and unlock itself?
What are the technical specifications and waterproofing?
Can I install Altro Smart myself?
How do I set a passcode?
What if my power goes out or my WiFi is down?
Do I still need keys?
What do I do if the battery runs out – how do I open the door?
How many owners and guests can be added to Altro Smart lock?

General

6

How does the Altro Smart Cloud Subscription work?
Altro Smart Lock Overview
Locking and unlocking your Altro Smart Lock
How does Auto Unlock feature work?
How does the Auto-lock feature work?
How to create Owner/Guest level access of your Altro Smart lock?

General

8

Altro Smart Lock is connected to Wi-Fi but there is delay in operations. What can I do?
Altro Smart Lock comes with USB charging cable to charge the battery?
What if I want to change my Wi-Fi profile?
Can we put a SD card in the Altro Smart Lock?
Do Altro Smart Lock has any model that does not require a dead bolt?
How to troubleshoot operating issues with Altro Smart lock
Temporary and Recurring Access
Is the Altro Smart lock waterproof?

Installation & Setup

3

Connecting your Altro Smart Lock to Wi-Fi
Altro Smart Lock Setup
Altro Smart Lock Installation

Smart Home Integration

2

Altro Smart Lock and Google Home Integration
Altro Smart Lock and Amazon Alexa Integration

Home
Docs
How Altro Smart Works
General
How does the Altro Smart Cloud Subscription work?

How does the Altro Smart Cloud Subscription work?

Stay up to date and review your locks access, activity, alerts, logs, and more for up to 30 days.

For more details, visit here.

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Updated on August 2, 2021

Altro Smart Lock Overview

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Press
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Manage Altro Smart Web

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Legel

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Limited Warranty

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Get updates on product launches and deals.

Support

support@altrosmart.com

Simpra International DMCC,
3007, Mazaya Business,
AA1 Tower,JLT Dubai-UAE

contact@altrosmart.ae

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